Do you charge for the inspection?

No - roof inspections are completely free with no call-out fee. We only charge if you decide to book the repair.

How quickly can you attend a repair?

Most non-urgent repairs are booked within the same week. For active leaks and storm damage we aim to attend within 24 hours.

Will you patch it or fix it properly?

We fix it properly. If a small patch is genuinely the right answer we'll tell you, but we don't do bodge jobs that fail in six months.

Do repairs come with a guarantee?

Yes - every repair is backed by a written workmanship guarantee, with the length depending on the work carried out.

Can you find a leak that other roofers couldn't?

Usually, yes. Leaks rarely come through where they show inside the house. We trace the actual entry point rather than guessing.

The leak only shows when it rains from one direction. Is that normal?

Very. Wind-driven rain from the north east gets under flashings and slate laps that behave perfectly in still weather. It is a strong clue about where to look, so tell us which way the wind was blowing.

My insurer wants evidence. What do you provide?

A dated photographic report of the damage, a written description of the cause, and an itemised quote. That is normally everything a claims handler asks for.

Can you repair a roof that another roofer has already worked on?

Yes, and we do it often. We will tell you plainly what the previous work got wrong, without running anyone down for the sake of it.

ROOF REPAIRS DONE PROPERLY

Permanent repairs to slate, tile, felt and flat roofs across the North East - never patches.

Roof Repairs

About This Service

We repair every type of roof found on North East properties - natural slate, concrete and clay tile, felt, GRP and EPDM flat roofs. Whether it's one slipped slate or a leak that's defeated two other roofers, we work out what's actually causing it and fix it for good.

Every repair starts with a proper inspection. You'll get a photographic report showing exactly what's wrong, an honest explanation of your options, and a fixed written price. There's no call-out fee and no pressure to book the work.

When we do the repair, we use the right materials for your roof and back the work with a written workmanship guarantee. We aim to attend within the same week for most repairs.

BOOK FREE INSPECTION 0191 637 5999

What's Included

EVERY JOB COVERS

Replacing single or multiple missing tiles and slates
Ridge tile re-bedding and full repointing
Lead flashing repairs around chimneys, valleys and abutments
Valley repairs and full valley re-lays
Felt repairs and re-felting under tiles where needed
Moss and debris removal to extend roof life
Chimney repointing and weathering repairs
Leak diagnosis and waterproofing of problem areas
Replacement of cracked or porous tiles
Workmanship guarantee provided in writing

How We Work

THREE STEPS. NO SURPRISES.

FREE INSPECTION

We attend, inspect the full roof, and take photos of every issue we find - not just the one you called about. You'll see exactly what we see.

WRITTEN QUOTE

We send a fixed-price written quote with a clear scope of work. No verbal estimates, no hidden extras, no pressure.

REPAIR & SIGN-OFF

We carry out the repair using the right materials, clean up fully, and walk you through the finished work before we leave.

Why Choose Us

WHY HOMEOWNERS PICK A CLASS

NO CALL-OUT FEE

Inspections are genuinely free. We only charge when you book the actual repair work.

SAME-WEEK ATTENDANCE

Most repair appointments are booked within the same week. Emergencies attended within 24 hours.

PHOTOGRAPHIC REPORT

You get clear before-and-after photos of every repair - useful for records, landlords and insurance.

Warning Signs

SIGNS YOU NEED THIS

Spotted any of these? Book a free inspection - better to know now than after the next storm.

Missing or slipped tiles visible from the ground

Damp patches on bedroom or ceiling plaster

Daylight visible through the roof from inside the loft

Loose, cracked or sliding ridge tiles along the top of the roof

Heavy moss build-up across the roof slope

Stained or peeling paint near chimney breasts

The Job Itself

WHAT THE WORK ACTUALLY INVOLVES

01
We find the actual entry point - and photograph it
Water almost never enters where the stain appears. We start in the loft, follow the run of the timber and the felt, then work back to the outside. We go up on the roof and photograph what we find, so you see the fault yourself before you agree to anything, and you get a full written breakdown of the cost before we start. On a terraced street that usually means checking the party wall flashing and the valley before anyone touches a tile.
02
We open up only what needs opening
A single slipped slate is lifted and re-hooked with a tingle. A failed valley means pulling back two or three courses either side so the new lead sits under the tiles rather than on top of them. We tell you which of the two you have before we start.
03
We match the materials
Welsh slate, Redland or Marley concrete, clay pantile - the wrong replacement tile is obvious from the pavement and it never seals properly. If we cannot source a match we say so and offer a reclaimed alternative rather than fitting something that stands out.
04
We test it and photograph it
Repairs are hosed down before we leave where the fault was a leak, and you get before-and-after photos of the finished work for your own records or your insurer.

Verified Work

JOBS WE'VE ACTUALLY DONE

Real jobs, described by the customers themselves.

ROOF LEAK REPAIR, GATESHEAD

Verified Facebook recommendation · Gateshead · 1 June

We photographed the roof before and after the repair so the customer could see the fault and the fix for themselves.
The work was explained in depth up front, before anything was agreed.
A full written breakdown of the price was given in advance - no verbal estimate, no moving figures.
All paperwork and photographs of the areas the customer could not see from the ground were shared with them.
We turned up when we said we would and tidied everything away on completion.

Honest Pricing

WHAT IT'S LIKELY TO COST

Roof repairs are quoted on the work needed - not by the hour. Small single-tile repairs typically start at the lower end, while leak investigations, chimney flashing work and full ridge repointing cost more. We always give a fixed written price before any work starts, so you know exactly what you'll pay.

Most single repairs land between £120 and £450. Chimney flashing renewal and valley re-lays typically run £450 to £1,200 depending on access and lead weight.

WHAT MOVES THE PRICE

Whether the work can be reached from a ladder or needs scaffold or a tower
Lead code and how much of the flashing has to come off to do it once
Slate matching - reclaimed Welsh slate costs more than a concrete tile
Whether the felt under the tiles has perished and needs local re-lining
Roof pitch and height; three-storey terraces cost more than a bungalow

NOT INCLUDED

Internal plaster, decorating or ceiling repairs after a leak
Scaffold where the job genuinely needs it - quoted separately and at cost
Full ridge replacement, which is priced as dry ridge work
Chimney rebuilds above the roofline, which need a bricklayer

GET A FIXED-PRICE QUOTE 0191 637 5999

Timescales

HOW LONG IT TAKES - AND IF THE WEATHER TURNS

Most repairs are half a day, on site and gone before school pick-up.
Flashing and valley work is usually one full day, two if scaffold goes up first.
We do not fit lead or bed mortar in driving rain or hard frost - it will not bond. If the forecast turns we make the roof watertight temporarily and come back, at no extra cost.

FAQ

QUESTIONS ABOUT ROOF REPAIRS

READY FOR A FREE INSPECTION?

No call-out fee, no pressure, no upselling. Just an honest look at your roof and a written quote if you need any work.

BOOK FREE INSPECTION 0191 637 5999

Related Work

OFTEN DONE AT THE SAME TIME

Emergency Repairs

Storm damage and active leaks made safe within 24 hours, then fixed properly.

24-HOUR EMERGENCY ROOF REPAIRS

Pointing

Ridge, verge and chimney mortar cut out and renewed with the correct mix.

ROOF AND CHIMNEY REPOINTING

Full Roof Replacement

Full strip, structural check and a new roof, guaranteed in writing for 10 years.

FULL ROOF REPLACEMENT IN NEWCASTLE AND COUNTY DURHAM

Where we do this work

Roof Repairs in Newcastle Roof Repairs in Gateshead All areas we cover